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Alternative Consumer Dispute Resolution (RAL) entities are entities authorized to mediate, conciliate and arbitrate consumer disputes in Portugal that are included in the list of RAL entities provided for by Law No. 144/2015. (Note: Only valid in Portugal)

In case of dispute, the consumer can resort to the Alternative Dispute Resolution Entity (RAL) described below:

Centro de Arbitragem de Conflitos de Consumo do Vale do Ave Tribunal Arbitral

Address: Rua Capitão Alfredo Guimarães, 1 – 4800-019 Guimarães
Tel: 253422410 | email: [email protected] | site: www.triave.pt

More information in:  Consumer Portal www.consumidor.pt